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I received a call that this Kitchen Aid side by side refrigerator was not cooling properly. Upon arrival I found the temperature in the freezer was minus 18 degrees and the refrigerator side was 55 degrees. I verified all components were functioning especially the operation of the evaporator fan motor. Upon further inspection I found frost accumulation built up on top of the icemaker, icy frost build up at the channel leading to the meat drawer as well as some frost build up at the bottom of the freezer door. Determining that all air flow through the refrigerator side had been blocked I removed the icemaker and then removed the air channel mounted to the top of the freezer (its' purpose is to direct cold air directly on top of the icemaker to assist with accelerated freezing). Once these components were removed I was able to access and remove the short air channel which directs cold air coming off the evaporator channeling it through the damper opening at the top of the freezer. This channel was totally full of frost. Once this channel was cleared and all components reassembled I moved downward and found that the return channel built into the divider wall was was also completely clogged with frost as well as the channel providing cold air to the meat drawer. With the aid of a steamer I cleared all channels. This resolved the no cool issue with no parts needed. In case you are wondering why the freezer was so cold consider that the compressor was always running as the Cold control is mounted in the refrigerator compartment and could not be satisfied at 55 degrees. This entire problem was created by the freezer door being left ajar overnight.
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